An experienced Hotel Manager to oversee the daily operations of hotel as well as provide strategic direction. He will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
It is important for the hotel manager to be involved in all aspects of the hotel operations. He will be just as responsible for dealing with complaints as for strategizing and preparing reports. He will be a key person of reference for employees and clients as well as external vendors.
The hotel manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.and set clear objectives
Plan activities and allocate responsibilities to achieve the most efficient operating model
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards
The goal is to enhance customer dedication and expand our client base by strengthening our hotel’s reputation