End User Computing Specialist

Posted Jul 17      Lagos Island West, Lagos, Nigeria
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Job Type
Full-time
Responsibilities
• Responsible for the implementation, integration, documentation, and customer support for 3rd party applications 
within the SDES Division. 

• Work with designated Project Manager to review specifications and customer requirements, translate business objectives into technical solutions; implement solutions, and provide life cycle support, sustainment, and maintenance. 

• Coordinates and collaborates with other teams within SDES IT. Assists IT staff with research and recommendation of new technologies and software. Specifically coordinates with ISO to ensure 3rd party applications meet or exceed the ISO recommendations. 

• Champion and contribute to evolving and enhancing best practices in team development activities and processes within the applications management team. 

• Responsible for assisting Divisional IT staff in a wide range of technical issues as related to the supported applications. 

• Produces end user support documentation of applications including step guidelines and/or user manuals as necessary. Ensures version control, documentation and other standard practices. 

• Acts as a vendor liaison and provides 1st point of customer contact for application support. Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships. 

• Continues professional development through review of professional publications and papers, and attendance of meetings, professional seminars and conferences. 

• Create and modify data models/queries to support operations and reporting of assigned applications. 

• Other duties and applications as assigned.
Requirements and Skills
• Excellent written/verbal communication skills 

• Well rounded professional skills; collaboration, accountability, ownership, motivation and follow-through.

Ad details

JOB DESCRIPTION:
We seek an End User Computing Specialist.
MODE OF APPLICATION:
Interested Applicants should send their CV to the HR: hr.klaxonintegratedservices @gmail.com indicating the post being applied for as the SUBJECT or send their Name, Location, Qualifications, Phone Number, Post applying for to the MESSAGE BOX or the phone number displayed in this advert. Failure to abide by these Rules and Regulations will lead to TOTAL disqualification.
Only the shortlisted candidates will be contacted for an interview.
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